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neilcam
Newbie
181 Views
Message 1 of 3

Upgrade offer

Been offered an upgraded package, more money as ever, confusing the way they structure it it does not mention the current package for comparison or confirm that my extras ( Bt Sport etc) will be carried over at that price or whether they are additional cost?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Upgrade offer

phone options team 0800800030 and see what you are offered - check to see what 'upgrade' means in the email



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Moderator
Moderator
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Message 3 of 3

Re: Upgrade offer

Hi @neilcam  and welcome.

 

Thanks for posting. As @imjolly  has mentioned your best bet would be to contact the option team. They'll review your account and might be able to offer you a new deal. Can you post back and let me know how that goes?

Cheers

 

David

Community ModeratorDaveM
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