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mgatu
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Message 1 of 15

Urgent please Help - How to set up parental controls

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Can someone please help me with how to set up parental controls? I have tried several times but nothing seems to work. I just want to turn wifi off at night and also for few hours during the day when kids are doing their school work. 

Thank you 

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imjolly
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Message 2 of 15

Re: Urgent please Help - How to set up parental controls

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Parental controls are set in MYBT.  does this help

 https://home.bt.com/tech-gadgets/internet/broadband/stay-safe-with-bt-parental-controls-113638872384...

 



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mgatu
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Message 3 of 15

Re: Urgent please Help - How to set up parental controls

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I have often kept my parental control activated, and I have been setting up times when I wanted it suspended. But I noticed that my wifi is always on 24/7 every day.
Is there a way that I can turn off my wifi, at night via my BT app?
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Keith_Beddoe
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Message 4 of 15

Re: Urgent please Help - How to set up parental controls

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mgatu
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Message 5 of 15

Re: Urgent please Help - How to set up parental controls

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Thank you for the support.

 

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mgatu
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Message 6 of 15

Re: Urgent please Help - How to set up parental controls

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Thank you for your support
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mgatu
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Message 7 of 15

Re: Urgent please Help - How to set up parental controls

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Good morning, I successfully logged in to bt manager hub to turn off the wifi, I want to turn it on this morning, but I am trying to log in again but I am unable to do so, do I need to reset the box first, though it is still showing a blue light
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Keith_Beddoe
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Message 8 of 15

Re: Urgent please Help - How to set up parental controls

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If you have turned Wifi off, you will have to connect to the home hub using an Ethernet connected device.

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yorkspark
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Message 9 of 15

Re: Urgent please Help - How to set up parental controls

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which hub are you using?

i can disable devices and whole wifi through the homehub 5 using settings/bt access control, im not sure if the hh6/smarthubs have the same interface though, one of the more knowledgeable contributors may help? 

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mgatu
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Message 10 of 15

Re: Urgent please Help - How to set up parental controls

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Thanks for this info. Do you use your app to control the Wi-fi? Am not sure if I about this.
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