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PaulF
Beginner
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Message 1 of 2

Virus Protect activiation

I have been trying to install BT Virus Protect on my android phone and despite many attempts cannot get the app to recognise the activiation code.  I don't understand how this can happen given that the app includes functionailty to obtain the activation code and paste it into the app.

There is not support for any issues with Virus Protect on the BT website.

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Moderator
Moderator
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Message 2 of 2

Re: Virus Protect activiation

@PaulF I'm really sorry about that, can you try deleting the app then download it again to see if it will accept the activation code? Post back to let me know how you get on. 

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