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PAG87
Aspiring Contributor
1,132 Views
Message 1 of 5

Virus protect

BT website states :- " BT Virus Protect was previously called BT NetProtect Plus. From the end of October 2016 BT Virus Protect will include mobile security."

However, I have tried to download it on my mobile several times without success! I obtain an acctivation code but when I try to download it states "Item not found"

Have rung BT, but the person I spoke to knew nothing about it, so was no help.

Anyone else having same problem?

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
1,096 Views
Message 2 of 5

Re: Virus protect

Yes. If you look through the forum you will find others such as this.

 

https://community.bt.com/t5/Broadband-Extras-from-BT/mcafee-download-to-android-phone/td-p/1677700

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PAG87
Aspiring Contributor
1,089 Views
Message 3 of 5

Re: Virus protect

Thanks, good to know it's not just me, if nothing else!

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Distinguished Sage
Distinguished Sage
1,083 Views
Message 4 of 5

Re: Virus protect

It is up to you but I would not put McAfee anywhere near any of my devices. I use the free App, Avast Mobile Security and I have found it very good and unobtrusive.

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PAG87
Aspiring Contributor
1,081 Views
Message 5 of 5

Re: Virus protect

Thanks, will look into that.

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