I don't really know why yours isn't working.
The way the system normally does it is as follows:
You register as a FON/OZ customer (opt in)
Your hub SN is added to a database list
The list is autoran (every night I think) and a signal is sent out that flags your hub as a hotspot
Normally if there are problems, it's an issue with the hub or the system seeing the hub. I know that this can occur if the customer has ever changed their hub or been sent a new one. The system that BT uses to opt in/out generally has the serial number of the first hub that was sent out. If the hub is changed, it normally auto-updates, but there are cases where it has to be manually done.
Can you remember ever being sent a new hub or a time when you picked up a replacement hub?
Thanks for that. The Hub is my original, supplied and installed May 2010. Since re-opting in, again, just before my original post, my own connection listing has never shown my own BTFon - but I have just checked and I am still 'opted in'.
Me too - you are not alone.
It seems that I have to register for Fon every couple of weeks, then wait the 2 or 3 days for it to go live before being able to use Fon. I've just downloaded the update to the iPhone app and it doesn't work. I've re-registered for Fon to see if this makes a difference. The whole process doesn't make sense it would be helpful if someone from BT could explain; if I have to re-register every couple of weeks, pain that it is, it would be nice to know so that I can set myself a calendar reminder.
I know ther are similar postings about this but I have yet to see a satisfactory resolution so...
Why do I have to repeatedly re-join BT Fon - my BT Router tells me I am not a member every time I log in? And yes: I have ticked and acknowledged every sign-up requirement in sight...