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ozsat
Expert
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Message 1 of 2

Wrong channels on BT App

Hi - anybody any idea how I can fix this issue?

 

On my iPad - I'm uding the 'TV from BT' app - the device is now paired to the BT-tv set-top-box.

 

Here are the two issues I'm try to get resolved.

 

1: Channel 3 - ITV

On our BT box we get 'ITV Meridian' - which is correct - the news is Meridian News as we would expect.

On the BT App - the listings are for 'ITV Central'

 

2: Channel 7 - That's Oxfordshire

All good on the BT box - no problem

On the BT App - there is no channel 7 - there was 'London Live' until I paired the device - now nothing

 

Any idea how to get thisd resolved?

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using Superfast Fibre 2 Unlimited with BT Max 4K package.
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ozsat
Expert
128 Views
Message 2 of 2

Re: Wrong channels on BT App

Have downloaded the app on my Android 'phone - that too has the wrong channel settings for 'Oxfordshire'

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using Superfast Fibre 2 Unlimited with BT Max 4K package.
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