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Crash21
Beginner

on ‎03-10-2024 19h38

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Message 1 of 2

Xbox Ultimate Pass

I have upgraded and got the Xbox Ultimate pass after waiting over 14 days. When I try and use it, it says the system is down for maintenance. Has been like this for 3 days now. Tried calling said it was an hour wait. What is the best course of action?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-10-2024 19h48

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Message 2 of 2

Re: Xbox Ultimate Pass

If cooling off passed and you have tried to access MYBT on pc/laptop not app then try contacting billing team message us and see if the can help.  https://www.bt.com/help/contact-bt/account-and-billing/broadband



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