I have upgraded and got the Xbox Ultimate pass after waiting over 14 days. When I try and use it, it says the system is down for maintenance. Has been like this for 3 days now. Tried calling said it was an hour wait. What is the best course of action?
If cooling off passed and you have tried to access MYBT on pc/laptop not app then try contacting billing team message us and see if the can help. https://www.bt.com/help/contact-bt/account-and-billing/broadband