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Kim2727
Beginner

on ‎04-09-2023 10h50

452 Views
Message 1 of 4

Xbox pass code not populating.

I changed up to Halo3 in July & have yet to be able to access this code. I finally got the email last week but the code will not populate. Spoken to customer care soooo many times, given so many reasons all conflicting,  only to be told today I have to wait till the 14 day cooling off period ends. 

getting dizzy from going round & round. 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎04-09-2023 10h53

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Message 2 of 4

Re: Xbox pass code not populating.

do you have more than 1 BT account number as that causes problems and needs help to fix



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Kim2727
Beginner

on ‎04-09-2023 11h06

441 Views
Message 3 of 4

Re: Xbox pass code not populating.

Not as far as I know. Do you know how I find out please? 

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Kim2727
Beginner

on ‎04-09-2023 11h24

428 Views
Message 4 of 4

Re: Xbox pass code not populating.

Miracles do happen! BT XBox guy (apparently there’s only 2!) just called. 
my problem is I’m using Apple devices. He needs to get a code from Microsoft. 
watch this space!! 

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