Hello I want to view my package to make some upgrade it although I get this message in a red box
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must be the norm as I get the same message
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Thank you David. My enquiry reference number is 170227-*****
Still had this message? Help please.
Under ideal conditions, the moderators can normally deal within 48 hours, but they are running a bit behind at the moment as they are only a small team based in the UK. They will however take full ownership until any issues are resolved. They are a very good team.
Hello Keith. Thank you for the infomation. I wanted to view my package details cost although I just looked at my past bills and got the info from there. I phoned 0800 800 150 and managed to make a new 24 month contract with BT.