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tim11
Aspiring Contributor
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Message 1 of 14

bt wifi login

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Hi,have btbroadband opt 3. Can't login to bt WiFi as says user/password invalid but can access mail ok with same details. Also registration page says im bt yahoo homemover? And opted out. If try to re-register always says server busy.
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Distinguished Sage
Distinguished Sage
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Message 2 of 14

Re: bt wifi login

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Hi the log in is your master BT email address and password

john46 | BT.com Help Site | BT Service Status
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tim11
Aspiring Contributor
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Message 3 of 14

Re: bt wifi login

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I already use the master email address and password to access mail so its not that.
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Message 4 of 14

Re: bt wifi login

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On the Fon homepage, make sure you are signing in/signing up as a BT BB customer, using the id you mention.

 

When you are signing in, you sign in as a BT BB Customer category, not Fon customer or any other third party.

 

There is of course the android/apple/blackberry app available which does this auto on a smartphone.

AQ.
"Welcome to Royston Vasey - You'll never leave."

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tim11
Aspiring Contributor
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Message 5 of 14

Re: bt wifi login

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Hi Allan,

 

I use the same details as my Yahoo mail login but this does not work.

 

Plus the register for Wifi page always show server busy ! please try later but It's always like this.

 

 

 

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Message 6 of 14

Re: bt wifi login

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Hi tim11 I will try and simulate this scenario and post back.
AQ.
"Welcome to Royston Vasey - You'll never leave."

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Distinguished Guru
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Message 7 of 14

Re: bt wifi login

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tim11 wrote:
Hi,have btbroadband opt 3. Can't login to bt WiFi as says user/password invalid but can access mail ok with same details. Also registration page says im bt yahoo homemover? And opted out. If try to re-register always says server busy.

I'd say there's an issue with you BT BB account.

 

Have you called BT and checked to see if there's a home move note on your account?

 

 

-+-No longer a forum member-+-
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Message 8 of 14

Re: bt wifi login

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OK, I've managed to check my BT wi Fi [Fon] status no problem via the page on the link below. Can you get no further than the error message you mention in your post? If you get stuck here; then I agree with DS.

 

 

https://www.bt.com/wifi/secure/status.do?s_cid=con_FURL_btfon/status

AQ.
"Welcome to Royston Vasey - You'll never leave."

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tim11
Aspiring Contributor
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Message 9 of 14

Re: bt wifi login

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Hi,

 

Moderator Stephanie Guabello has kindly solved the problem for me, seems when I had landline number changed I was given a new Primary email address even though I continue to use my old one.

 

So now I can access Wifi with the other email address and a reset password.

 

Thanks everyone.

 

Regards

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Lazyfist
Newbie
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Message 10 of 14

Re: bt wifi login

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Wonder if I have same problem try to register bt wifi with yahoo I'd but won't let me
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