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Viva1
Beginner
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Message 1 of 2

iPhone backup using BT Cloud App

It has taken over two months for only 25 photos of an iPhone photo library of circa 200 to backup to the Cloud using Wi-Fi only. The iPhone has the latest IOS and the Cloud App is also the current version. The phone is almost constantly connected to a BT Smart Hub however there is still no backup progress when connected to other Wi-Fi.

BT, your resolution please?

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Message 2 of 2

Re: iPhone backup using BT Cloud App

I have the same issue on my iPhone 7; started about 1 week ago and does not matter whether I'm using wifi or data

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