I cannot get rid of my parental control. It simply says unavailable and I do not have a button to turn it off. Driving me crazy. This happened after I had to reboot the modem.
We'll be able to help you get it switched off. To get in touch with us, click on my user name and then copy and paste the link under "Moderation Team Email Address" into your browser. Complete that form and we'll get back in touch with you.