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dion123
Newbie
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Message 1 of 13

re BT wifi home hotspot 500 add on

Hi I hope someone can help.

I have a Bt home hub 5 the internet and broadband works fine.

The problem is we have a larger house with 2 ring mains, the extenders will not work. I was told to get 2 BT wifi home hotspot 500 add ons. ( and they said the wifi signal with 2 of these will be fine and will be able to use my other devices via wifi)I have placed one downstairs and one in my room.(this should be plenty to cover the whole house) I get the wirless and power light on, but I can not conecct with my Tv or lap top. I have tried every fix jiggery pokery and all sorts to get them connected .

Can someone help please.

Thanks you.

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Message 2 of 13

Re: re BT wifi home hotspot 500 add on

The add on units still need the main broadband extender unit, and connect via the mains wiring. Two ring mains connected to the same distribution box, will work.

 

The hotspot 500 add ons will not work on their own.

 

http://www.shop.bt.com/mini-sites/bt-connected-home/wi-fi-solutions/

 

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Hilly2
Beginner
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Message 3 of 13

Re: re BT wifi home hotspot 500 add on

Good evening Keith,

 

I have an existing Powerline Broadband Extender network, a master and a slave if you will.

I asked my beloved Gert to nip into town today to purchase a BT Wi-Fi home hotspot 500 Wireless Extender single socket which I am informed will just piggy back on to my existing network devices.

The young assistant in Currys sold her the Mini Wi-Fi Home Hotspot extender kit instead...

No matter which way I cook it they will not work in with the existing network.

Any advice please?

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Message 4 of 13

Re: re BT wifi home hotspot 500 add on

I would have expected that you should be able to synch it up with the existing pair. You may have to plug them all in adjacent sockets to start with, just to get them to connect.

 

Provided the one connected to the home hub is the master, then you should be able to get the remote part of the kit to connect, but the other part is just going to be a waste, as you can only have one master device.

 

Is your exiisting powerline master and slave, part of the same BT product range?

 

If its this one you have bought

http://www.shop.bt.com/products/bt-mini-wi-fi-home-hotspot-500-kit-079029-9N14.html

 

Then that cannot be connected to the home hub, if you already have an existing adapter plugged in.

 

I would just try the the new pair you have just bought, and plug the broadband extender into the home hub, then plug the hotspot into a nearby socket to make sure they connect. Then move the hotspot upstairs and try it again.

 

I am not exacly sure what combination of extenders and hotspots you have at the moment.

 

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Hilly2
Beginner
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Message 5 of 13

Re: re BT wifi home hotspot 500 add on

Thanks for the reply,

 

These are the existing extenders I have.

 

http://www.shop.bt.com/products/bt-broadband-extender-500-kit-075596-8W3T.html

 

Would the BT Wi-Fi home hot spot wireless extender interface with these easy enough?

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Hilly2
Beginner
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Message 6 of 13

Re: re BT wifi home hotspot 500 add on

And yes those that is the wi-fi home hot spot kit Gert brought home..

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Message 7 of 13

Re: re BT wifi home hotspot 500 add on

Well the hotspot end of that new pair should be able to be paired with the original extender, but the other extender part would be wasted.

 

I would be inclined to return those new ones, and get this instead

 

http://www.shop.bt.com/products/bt-wi-fi-home-hotspot-500-add-on-075599-8W3X.html

 

That is designed to work with what you aready have.

 

I assume you are using the original broadband extenders to connect another computer or another device with a network port?

They do not transmit a wireless signal.

 

This page shows what is possible.

http://www.shop.bt.com/mini-sites/bt-connected-home/home/

 

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Message 8 of 13

Re: re BT wifi home hotspot 500 add on

Actually you said on your first post

 

" was told to get 2 BT wifi home hotspot 500 add ons. "

 

So you have those already?

 

Provided you also have the main broadband extender 500 kit, the add ons should work, once you pair them with the extender.

 

http://www.shop.bt.com/products/bt-broadband-extender-500-kit-075596-8W3T.html

 

I am surprised you need two hotspot 500, unless you have a very large property.

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Hilly2
Beginner
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Message 9 of 13

Re: re BT wifi home hotspot 500 add on

No I dont have the 500 add ons with Wi-Fi capability just the normal %00 type.

 

Many thanks for your help.

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Message 10 of 13

Re: re BT wifi home hotspot 500 add on


@Hilly2 wrote:

No I dont have the 500 add ons with Wi-Fi capability just the normal %00 type.

 

Many thanks for your help.


Sorry, I am totally confused about what you actually have now.

 

On your original post you said

 

"I was told to get 2 BT wifi home hotspot 500 add ons. ( and they said the wifi signal with 2 of these will be fine and will be able to use my other devices via wifi)I have placed one downstairs and one in my room.(this should be plenty to cover the whole house) I get the wirless and power light on, but I can not conecct with my Tv or lap top."

 

They have wifi, and need to be paired with the BT Broadband Extender 500 Kit.

 

That is all you should need.

 

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