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Contributor
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Message 21 of 24

Re: smarttalk

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Sorry: I should have added, at http://forumhelp.dyndns.info/apps/SmartTalk%20issue.html you have some nice pictures, but I can't find the pages from which you've taken them.

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Contributor
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Message 22 of 24

Re: smarttalk

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Support have just said "Bob , sorry to let you know that Smart Talk feature does not work anymore in MY BT you would need to contact our help desk at 0800 800 150" (!)

Keith: I couldn't get to the place where the images on your FAQ are displayed. So am I stuck?

A lovely lady in BT Newcastle just told me that SmartTalk has been withdrawn. Bother, if that's true.

 

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Distinguished Sage
Distinguished Sage
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Message 23 of 24

Re: smarttalk

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Those pages no longer appear on the BT website, so it looks like the service has now been withdrawn.

I suspect that it was probably due to the introduction of Wifi Calling on mobiles.

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Contributor
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Message 24 of 24

Re: smarttalk

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Thanks Keith.

Grrr. SmartTalk was one of the main reasons I recently signed up for another extended landline contract. I would claim that it is a material change in the service I receive as I don't have and don't want to fork out for a new wifi-calling enabled device.

I have a holiday house with abysmal coverage and it was a salvation.

A visit to Messrs Sue, Grabbit and Run is in order. http://bt.custhelp.com/app/answers/detail/a_id/40735/~/how-does-the-bt-smarttalk-app-work-and-what-a... is clearly misleading at best, and fraudulent at worst.

 

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