Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎04-10-2012
0 Ratings

Problems logging in to wifi/Fon hotspots

Hi guys,

Seen a few people who have this problem but none of the posts state the solution.


The problem I'm having is that I cannot log into any BT Fon/wifi hotspots when I'm out and about. I keep getting a message that my username/password is incorrect.

I've checked that I'm opted in

The email is my primary one

The email address/password is correct as I can log in and check my emails just fine.


Any help would be brilliant.



Distinguished Guru
Posts: 4,559
Registered: ‎28-02-2010

Re: Problems logging in to wifi/Fon hotspots

Make sure you log into the site by clicking the BT Total Broadband link.

(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
Distinguished Guru
Posts: 8,276
Registered: ‎07-07-2010
0 Ratings

Re: Problems logging in to wifi/Fon hotspots

DD is right, but you also need to make sure that you're using a email address; although BT Yahoo! will accept other domains (eg, BT WiFi won't. Actually, you can just use the user name (the bit before the @) for BT WiFi.

You can click the white star next to this message if you think it was helpful.