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Newbie
mohdahmad
Posts: 1
Registered: ‎29-06-2012
0

BT openzone account keeps logging out.

Ive had a problem for the past two days my bt openzone account keeps logging out by itself even though im still connected to the network.It just goes back to the log in screen even though im active on the internet can someone please help?


Sage
Keith_Beddoe
Posts: 23,121
Registered: ‎27-01-2010
0

Re: BT openzone account keeps logging out.

[ Edited ]

It will automatically disconnect every two hours, unless you have exceeded your allowed minutes, then it logs out every 30 minutes.

Check to see how many minutes you have used up. The monthly limit is 10,000 minutes or about 166 hours.

 

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.