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Aspiring Expert
MarkV
Posts: 128
Registered: ‎20-05-2010
0

Options Team number

Finally got around to  making my end-of-contract call and  the number seems to have changed?

 

0800-7832-326 no longer has an option #5. Of the others, only option #2, Billing, is remotely appropriate. But that leads to #1 Tell us you have made a payment or #2, report an error on you bill.

 

So what's the current number for cutting a good deal to stay with BT?

 

TIA

Expert
ttyrie
Posts: 1,159
Registered: ‎02-08-2010
0

Re: Options Team number

You have to call 0800 800 900 or 0800 111 4567 or from your BT Landline 150. You can definatly get through on all of those number! It will also be a British Call Centre!

 

 

Hope this helps.

Aspiring Expert
MarkV
Posts: 128
Registered: ‎20-05-2010
0

Re: Options Team number

Thanks. 150 gave me the same options as 088 7832-326. Billing/Problem got me to India where they forwarded me to the Option Team.

Aspiring Expert
Raid1968
Posts: 250
Registered: ‎28-01-2010
0

Re: Options Team number

08007832374 Direct number for them

 

 

Raid

Aspiring Expert
MarkV
Posts: 128
Registered: ‎20-05-2010
0

Re: Options Team number

Noted; thx. Interestingly, on a subsequent call, I was told the direct number was 0800-800-030.

In their game, I guess they have to be a moving target :-)
Expert
ttyrie
Posts: 1,159
Registered: ‎02-08-2010
0

Re: Options Team number

They must change there numbers weekly!