on 13-06-2013 11h58
<reposted from original in BT Sport>
Has anyone managed to successfully connect a Sky+HD box by Ethernet to the BT Home Hub 4?
I keep getting Local Network and Internet FAIL on the Sky Settings>Network menu (Reset and Manually configure).
According to Sky the router has to be LLC-based for multiplexing. Does anyone know if the Home Hub 4 (or HH3 for that matter) is LLC-based?
I have connected my old ADSL2+ Netgear router locally by Ethernet to the Sky box and this is recognised in the Settings>Network page as a local network (the Netgear is LLC-based by default).
This is very puzzling because the Home Hub 4 did connect with the Sky Box momentarily at the first attempt. Sufficient time to designate a static IP Address and Mac code exchange. Since then it is not recognised.
I have tried ..
enabling DHCP on the HH4
putting the Sky Box address in the DMZ
disabling the firewall
rebuilding the Sky Planner
system reset of the Sky Box
manually configuring the Sky Box (192.168.1.76; 25220.127.116.11; 192.168.1.254; 192.168.1.254) for IP, Mask, Gateway, DNS.
All to no avail ...
Solved! Go to Solution.
on 13-06-2013 12h19
I've not messed around with it myself, but looking at the encapsulation, the HH4 only offers this option in the drop down menu - 'VCmux - HLDC (Windows compatibility)'
on 13-06-2013 12h43
i have a HH4 and Sky HD box via ethernet and all works fine.
Have you changed the ip addy of the sky box? Ie given it a fixed ip?
I did not have to do any changes for it to work..just pluged in and all good
on 13-06-2013 12h54
If your using BT Infinity changing the encapsulation mode won't make a difference as the Openreach modem is making the connection and not the Hub.
on 13-06-2013 12h54
I tried that but I think I am looking in wrong place as LLC-based is a configuration of ADSL.
The problem appears to be on the network routing side rather than the modem.
The Netgear defaults to an address range of 192.168.0.2 - 192.168.0.254
The HH4 defaults to 192.168.1.64 - 192.168.1.253.
Perhaps the Sky Box expects the range offered by the Netgear?
I there any technical reason why I cannot configure the HH4 thus ...
Network Range: 192.168.0.2-192.168.0.253
13-06-2013 12h57 - edited 13-06-2013 12h59
My sky box is happy with whatever address I give it. I'm not using the Homehub tho'