on 10-03-2012 10h25
I'm suddenly unable to send emails via Thunderbird. I've not had any problems before; not been doing anything unusual, like sending 200+ emails on the same day; have scanned my PC for trouble (none detected); visited the web address in the message and could see that other ppl have sometimes had the same problem, but no one seems to hear back from yahoo when they try to get resoloution, so I thought I would try here. Can anyone help? The exact message is: An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information. Please check the message and try again.
on 10-03-2012 10h28
Have you tried restarting your home hub, so that you get a different public IP address? It could be a problem with the IP address being used by someone who is abusing the system.
on 10-03-2012 12h30
I use Thunderbird and I have just tried sending a test e-mail, no problem at all. Are you using the right server.
on 10-03-2012 12h44
I am getting the same problem. I am unable to send any emails through Thunferbird unless they just have a few characters in them. It all works if I logon to Yahoo, but that is a pain.
No response from Yahoo of course.
BT can you do something, we pay enough for Option 3 Broadband?
on 10-03-2012 12h48
This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
You may get suggestions from other users.
on 10-03-2012 12h53
on 10-03-2012 12h54
Try Live Chat
They might tell you if there is an issue.
on 10-03-2012 12h59
I assume you are all using smtp.mail.yahoo.com port 465 ?