on 13-02-2011 18h22
I live in sight of a BT tower which includes the exchange and within a few hundred yards is a BT huge datacentre. But when I try to find out if I can get Infinity in the future BT blithly announces they cant find the postcode so thry wont be installing fibre in the future.
How do I get BT to recognise a postcode - after all everyone else can find it.
All I can get is a speed of less than 2Mb.
on 13-02-2011 18h50
on 13-02-2011 21h54
I dont have a BT landline. So I have to use the Postcode and no postcodes for the 500 odd flats in this area show up in the BT database. I have phone but its not with BT.
I would be happy to move to BT if they could supply a better service
on 17-02-2011 18h21
It;s with the Post Office who use BTWholesale.
However, I hear that BT use post codes as a guide to installing fibre and now nearly everyone around has been connected. The building i am in has its own postcode and its own green box but BT dont know the postcode!