on 10-01-2013 21h44
We have a Home Hub 3 version. I need to change the admin password as my son has the current password and keeps changing the access settings to give himself more time online :-(
When I go into the admin settings for the router it seems to be happy to accept the change of password, and the new password appears to work (and we've done this via IE as well as Firefox after reading about some issues with the browser used). However, my son appears to be able to get the router to revert back to the old password without knowing the new password.
I'm not sure how he does this, but advice would be welcome on how to ensure that the router admin password is changed and the old password no longer works.
Many thanks in anticipation.
on 10-01-2013 22h12
He probably just resets the router to factory default using the reset button.
Someone on this forum suggested putting a blob of glue over the hole where the reset button is.
Forumhelp (personal website) is back online with lots of useful info for BT customers. Some links may be out-of-date, but I will update them when I get time.
10-01-2013 22h23 - edited 10-01-2013 22h28
Assuming you have a HH3, go to the screen where you normally enter the admin password and choose "password override" - you'll see that's another means to get in without knowing the admin password. Once he's in, he can change it to whatever he wants. Really there's little or no security to protect you against someone who has physical access to the HH3.
Have you tried the threat of violence yet ?
on 11-01-2013 5h57
I'd take KB's blob of glue and stick it somewhere vital on the child's device. That would hurt them more than physical violence.