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Message 1 of 2

BBC HD channels experiencing brief breakup

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Hi all,

I've got a BT Ultra HD youview box with a signal attenuator attached to reduce signal strength as there is an amplifier installed on the aerial. (This has been the setup for 4+ years without issue).

In the past few weeks, I have been experiencing brief but regular (every minute or so) breakup of the picture and sound on BBC HD channels which is annoying during the World Cup. I've rebooted the box, reset it, removed all the cables, tried separating them to reduce interference but nothing has changed.

As mentioned I have a signal attenuator that helped eliminate interference from my Xbox One but the Signal Strength is 90% when I originally used the attenuator to reduce it to 67-80%. Not sure why it's crept back up?

Can anyone help with the picture breakup?

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Message 2 of 2

Re: BBC HD channels experiencing brief breakup

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I had a similar issue with my BT Box but changing the HDMI cable to the one sent by the BT solved the problem.

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