BT Poor Service

[tuanton]

Thanks, I'll give your comments the consideration they deserve

[Peter_W · Accepted solution]

Welcome to the Community, @tuanton

Just as a quick reminder to everyone here, please try to ensure any discussions remain friendly and constructive as per our forum guidelines 😊

I can totally appreciate your disappointment if this hasn't been delivered as quickly as expected, too.

Whilst we don't have access to your account via these forums, if you give our team a call, they'll be able to check the exact delivery option selected and ensure that the correct expectations have been set too. 

Peter

[tuanton]

Noted thank Peter. I can't see anything wrong in what I wrote, the response which I acknowledged was a bit of a dig.

[Kimberlin]

@tuanton  I wasn't having a dig at you and there was nothing wrong in what you wrote. I was informing you what the facts were. One person's perception of rudeness is another's being straight up and truthful.

I genuinely hope you get your box soon. If you do decide to phone BT, I wish you the best of luck.