BT Pro box clicking

[nmus64]

I have had a BT pro box for 18 months. It has been pretty good . I get an occasional purple picture on startup . This is cured by unplugging the hdmi cable and reconnecting it again. I have noticed recently the box clicks intermittently. Sounds like the drive heads. What I need to know is , if I factory reset the box will it cure the clicking

[stereohaven]

@nmus64 It might resolve the issue for a while if it is the head, but if the drive is starting to fail, nothing will stop it in the long run.

If it is something else, then a reset cures many ills and will likely be the final step BT will insist on before issuing a replacement (or perhaps an engineer visit), anyway.