Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
murf1000
Aspiring Contributor

on ‎12-03-2023 21h16

1,411 Views
Message 1 of 7

BT TV

I have been unable to watch TV tonight using my TV box.  The pictures is constantly pixilated on all channels.  There is nothing wrong with my internet speed and I have turned off and restarted all devices.  This isn't the first night I have had issues.  

0 Ratings
Reply
6 REPLIES 6
gomezz
Guru

on ‎12-03-2023 22h51

1,384 Views
Message 2 of 7

Re: BT TV

When you say all channels do you mean the Freeview broadcast channels such as BBC1 as well?
0 Ratings
Reply
TimCurtis
Guru

on ‎13-03-2023 8h53

1,341 Views
Message 3 of 7

Re: BT TV

@murf1000 

Is this via the aerial feed or do you have a Pro box and getting all channels via the internet?

0 Ratings
Reply
murf1000
Aspiring Contributor

on ‎13-03-2023 17h11

1,276 Views
Message 4 of 7

Re: BT TV

I have the pro box and and getting the channels via the internet.

0 Ratings
Reply
murf1000
Aspiring Contributor

on ‎13-03-2023 17h13

1,275 Views
Message 5 of 7

Re: BT TV

I am getting the same quality on all channels.  

0 Ratings
Reply
TimCurtis
Guru

on ‎13-03-2023 22h59

1,228 Views
Message 6 of 7

Re: BT TV

@murf1000 

How are you connecting to the SmartHub, if you are using a SmartHub?

0 Ratings
Reply
murf1000
Aspiring Contributor

on ‎14-03-2023 20h27

1,155 Views
Message 7 of 7

Re: BT TV

It's connected via the wireless router, using wifi

0 Ratings
Reply