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Anonymous
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Message 11 of 27

Re: BT Tv reviews


@dephead2004wrote:

Big changes are promised soon and I suspect there will be deals to attract the attention again.


Price isn’t everything though and whether the changes move the dial remains to be seen.

I hate Sky as a business, but we always end up going back to them because their platform has the best UI, most complete integrations and  eventually a deal can be made on the price that works.

The BT TV USP is recording + the best IP delivery method (multicast), something that is hard to market the benefits of, especially as most people don’t understand or care about how the picture gets to their telly box, just that it does.

Due to Sky Stream launching, to even get close to being a decent alternative platform that can compete, BT/EE TV is going to need (in my opinion of course):

  • To add Disney+, YouTube, Apple TV+ and Paramount+
  • Deliver a voice search that works across linear and on demand viewing 
  • Improve the watchlist functionality so that you can add content from any app
  • Modernise the UI/UX from top to bottom
  • Set some minimum requirements for app quality and don’t hide behind “it’s up to the app owner what they give us”. For example, itvX can deliver things like HD, FAST channels and an ad free experience on every version of the app I have seen (including my 9 year old TV), but not on BT’s flagship box

All of these things drive customers to use other devices because they can’t get a comprehensive enough experience through the BT box.

I say all of the above with love, because I really want the platform to succeed and provide a decent alternative.

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Message 12 of 27

Re: BT Tv reviews

@YorkieBar 

Check on the LG what the Picture settings are for Live TV and what they are for the HDMI input the Pro box is on. If they are different, make them the same, and Enhance the HDMI input if you can.

if this doesn’t fix it, try a different HDMI cable.

If that doesn’t fix it, get BT to swap the box.

I’ve never had a YouView box that had PQ that wasn’t comparable with, or better than, broadcast TV.

Currently a DTR-T4000 running into a 65” LG GX TV. Can’t think a Pro wouldn’t be at least as good as the T4000.

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 13 of 27

Re: BT Tv reviews

When comparing Freeview pictures between TVs integrated tuners and BT TV (Youview) box tuners  @YorkieBar  you do need to consider what upscaling ( or downscaling) is being done and which device is doing it. Freeview transmissions vary significantly depending upon channel and multiplex used so particularly for the SD channels you will be getting the picture upscaled. using the TV own tuner means that the TV is doing it all. If using the BT Tv box then depending upon the  (Picture and Sound) settings you have elected to use then it is likely that the BT Tv box will do an upscaling and the TV will take the HDMI stream. 

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Message 14 of 27

Re: BT Tv reviews

@zulu17 @YorkieBar 

I’ve played with investigated this in the past. Assuming a broadcast HD channel, ideally BBC HD on 101, a 4K TV and YouView box, then there is one choice for the TV and two choices for the YouView box:-

TV: upscales HD to 4K, presents that

YouView box: set to 4K, upscales HD to 4K, passes that to the TV, TV presents that directly

YouView box: set to HD, passes that directly to the TV, TV upscales that to 4K and presents it

So it can depend on which is the better upscaler. I judged my LG GX TV to be the fractionally better upscaler over the DTR-T4000, and so ran the YouView box in HD for a long time when there wasn’t much or any 4K content to take advantage of on it. But now there is, I run it in 4K, which means it is now upscaling any HD I watch from it. But the differences are absolutely minuscule; nothing you would notice unless doing critical A/B comparisons.

For those few people who reported the YouView picture as inferior to broadcast on the YouView Community, we invariably found it was because the picture settings were individual to each input, and the broadcast had been optimised and the HDMI inputs not. I think most modern TVs ask you if you want your setting applied to just the one input or to every input these days, though.

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 15 of 27

Re: BT Tv reviews

I think in general people do not want to have multiple devices in order to watch channels. 

I only wanted to renew my sports subscription but got sent a free BT TV box without wanting it.

After turning it on and thinking that it looked quite promising, I quickly realised no Disney + , no Apple TV. 

So the box is back in its packaging and has been a complete waste for the environment and my firetv is back in its place.

If you only want what they offer you, it looks like a nice enough box

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Message 16 of 27

Re: BT Tv reviews

I've tried all the different settings, the fact remains that the internal DVB-T2 and DVB-S2 tuner signals from the LG TV do a much better job than the Freeview tuner(s) in the BT box Pro judging by picture quality. So much so that we don't bother using the BT box, now branded EE but obviously still the same thing. It has remained switched off for months now. The only reason we have the box is because it's cheaper to have BT roll our subscriptions together which includes the box, even though we don't (can't!!!!) use it. Also ITV2HD, 3HD and 4HD are now FTA on Freesat, so it makes even less sense to use the BT box as these channels are not available on the BT pro box. I remain very disappointed with this product and cannot recommend it for anyone who has a LG 65" OLED TV. 

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Message 17 of 27

Re: BT Tv reviews

Cant say I have seen anything that upsets me. Tuners are OK, though my main use is for recording terrestrial via aerial and BBC 4k and BT 4k. Seems to work OK. 4k is handled very well.

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Message 18 of 27

Re: BT Tv reviews

@YorkieBar 

65” LG GX. Freeview, Freesat, YouView. All HD upscaled to UHD. Which is which?

Though mayb busting them down to fit in 333k as per Community rules will muddy the waters, and they come out a bit more coloured on this iPad than in reality 😢

IMG_1250.jpeg

 

IMG_1251.jpeg

 

IMG_1247.jpeg

 

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 19 of 27

Re: BT Tv reviews

More than happy with the service from BT TV, been with BT coming up to 2years.

TV is excellent and the facility to record suits my needs.

Broadband at 500mb is solid.

No issue with the picture on an oled lg 55.

Was with Sky for 20 years and do not miss it one iota. And would definitely not return.

Will obviously look to renegotiate a better deal in April

 

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Message 20 of 27

Re: BT Tv reviews

Don't do it honestly it's not worth all the hassle I've just cancelled EE TV due to the issues as I had BT broadband I wasn't allowed the free multi room although I was classed as a new EE TV customer as BT TV page takes you to EE TV order page.

There's numerous things wrong with EE TV such as IPC codes all the time randomly plus strangely I had my own 4k apple TV box so I logged onto the EE & now TV & discovery plus app and all was working very well but when I switched the EE pro TV box on it said I had no subscription and to get a multi room subscription obviously £10 a month extra via BT absolutely appalling really being penalised for having BT broadband.

I've had sky steam it's ok but can be very expensive.

I've since ditched EE TV yesterday & have taken separate now TV subscriptions for cinema £4.99 monthly for 6 months & entertainment same as above £4.99 per month for 6 months and now sport's  £21 a month for 6 months with the boost free for a month but will get it on a offer near the end of the free month as it worked out cheaper plus no 24 month contract either same with the discovery plus TNT sports £29.99 monthly again no contact lock in either & I use my own apple 4k TV box and the quality is absolutely terrific.

I have a LG 75 NANO & it's excellent for the now TV & TNT content too.

I use my Freesat recorder for local regional news .

I'm a lot happier with my set up now.

Plus I can watch anywhere too.

BT/EE TV system is absolutely shocking I spent more time on the phone with BT than I did watching the BT/EE pro box...although the works package was on offer at £65 a month which was reasonable but just wasn't working out for me.

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