<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Have done three factory resets since getting new box just over a week ago. Rang up four times now. Every evening can’t access / open any of the on demand apps Eg ITV Hub.
