Bt box recording problems

[Jasper999]

Previously recorded programs are suddenly now showing as not recorded 

[TimCurtis]

@Jasper999 

By that do you mean showing as failed recordings and they're on BBC or ITV recognise that both BBC & ITV have been cancelling & rescheduling many programmes over the past 2 weeks due to the death of our Queen.

[Jasper999]

Thank you for the prompt response

No these are programs that we have recorded many weeks/ months ago, all showed full recording times but suddenly came up failed recording. All previous recordings were affected in this way and only allowed the option to delete them.

[why_oh_why]

Possibly a silly question but did you perform a box reboot in case it was just a glitch in the software? Rebooting your Hub/router can also help clear problems.