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Message 11 of 35

Re: Discovery+ will not be available on this device after 22 September

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I’ve got a Roku so I can still watch Discovery+.
I am coming up to contract renewal time though!
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Message 12 of 35

Re: Discovery+ will not be available on this device after 22 September

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Thank you @DarrenDev  for the information.

It’s just a shame that customers didn’t receive a prior warning and found out via the on-screen message.

 

 

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Message 13 of 35

Re: Discovery+ will not be available on this device after 22 September

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I think that the on screen message is the best way to tell customers - it's the only place that everyone will actually look.
It's just a shame that the support material wasn't made available first - i.e. the article on the discovery+ site, a post on the forums, and a briefing to the helpdesk.
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Message 14 of 35

Re: Discovery+ will not be available on this device after 22 September

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Discovey+ web pages on supported devices now updated to say

EE TV (formerly BT TV) boxes
This includes EE TV Box Pro and EE TV Box Mini.
Note: Starting 22 September, YouView Humax C4/C5 boxes won't be supported. To keep streaming discovery+, switch to a supported device or, for more options, contact EE TV.

perhaps it it would be a good idea if a consistent and accurate name be adopted for the impacted boxes.

i presume C4/C5 should relate to the 

 DRT 2100 G4 You view TV Box or 

 DB-T 2200 Z4 You view TV Box and  DTR 4000 G5 YouView Set Top Box.

 

 

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Message 15 of 35

Re: Discovery+ will not be available on this device after 22 September

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Think we can assume only the pro box (for now) will remain unscathed. 

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Message 16 of 35

Re: Discovery+ will not be available on this device after 22 September

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Thanks @zulu17 - we'll raise it with them.

@Kodikid it's our main TV box, and will be for a while - they'll need to continue supporting it for a long time to come.

(it's ironic that it took them longer to write the app for Humax boxes than the app actually lasted)

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Message 17 of 35

Re: Discovery+ will not be available on this device after 22 September

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The same way Sky and Virgin supported their PVR'S. 

It could also be argued that EE regard the Apple box as the future and not the almost obsolete youview 

 

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Message 18 of 35

Re: Discovery+ will not be available on this device after 22 September

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Fortunately that original long development/deployment delay probably means that many discovery+ users with those boxes  will already have previously sought out alternative devices to watch it on.

2026 is shaping up to be a year of changes with WBD  stated intention to launch Max in the Uk early in the year and whatever happens with the Joint Venture between WBD and BT.

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Message 19 of 35

Re: Discovery+ will not be available on this device after 22 September

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I am nervous that WBD Max if and when introduced will be a backward step in functionality for watching TNT Sport events on chase-play and catch up. For example, remember the bad old days of spoilering titles on the old BT Sport app?
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Message 20 of 35

Re: Discovery+ will not be available on this device after 22 September

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I've been through the posts,i have the 2100 box,i received the message,it says upgrade to a EETV box.but i think i also noticed that to receive a new box,you have to have a current contract,i'm out of contract.That i guess means that i will not get a replavement box.The other thing that concerns me is this.Will my youview box cease to work completely or does it mean that only  discovery+ will stop working

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