I recently closed my EE TV part of my account and returned the box.
i was told that I could use the EE TV app to still watch the 200 films purchased.
However I can log on but when I go to My TV I get error:-
Device Management - sorry you”ll have to wait 1 day before you can change your registered devices. Once you’ve reached your limit you’ll have to wait 30 days”.
it says can register tomorrow - however the same message has come up every day since I my subscription was removed on my billing date of 24 Dec 2024.
who is best to contact?
https://www.bt.com/help/contact-bt/technical-support/tv
Use ‘Call Us’ with whatever the cheapest number alternative would be for you.