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Message 1 of 2

EE TV app- watch purchased films

I recently closed my EE TV part of my account and returned the box.

i was told that I could use the EE TV app to still watch the 200 films purchased.

However I can log on but when I go to My TV I get error:-

Device Management - sorry you”ll have to wait 1 day before you can change your registered devices. Once you’ve reached your limit you’ll have to wait 30 days”.

it says can register tomorrow - however the same message has come up every day since I my subscription was removed on my billing date of 24 Dec 2024.

who is best to contact?

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Message 2 of 2

Re: EE TV app- watch purchased films

@stpjg01 

https://www.bt.com/help/contact-bt/technical-support/tv

Use ‘Call Us’ with whatever the cheapest number alternative would be for you.

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*** Longtime YouView box owner, Broadband customer (was BT, now EE-gulp), finally an EE TV subscriber ***
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