I recently signed for the EE TV package, Broadband and telephone packages. My contract with BT was at an end.
EE sent me a new TV box and remote control box. I successfully connected the TV box. However, I am very disappointed with the TV service EE provides using the new box. Basically, it does not work anywhere near as efficiently as the old BT box. There are so many items from recording timing, fast forwarding, et al, it is impractical to list it all here.
The remote control box arrived without any instruction manual whatsoever. Using the new TV and the remote control boxes have therefore been a matter of trial and error.
Since the new contract began, my broadband internet connection is frequently dropped and has to be turned on each time I revisit the internet. My PC computer takes 10 minutes (ten minutes) to go through the procedure of setting up (and finding the broadband feature) when turned on each morning.
I thought EE was brought in to supply a better, more efficient service using the latest technology? My experience to date is anything but. I will not be recommending EE to anyone seeking my opinion, as things stand.
