cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
266 Views
Message 1 of 4

EE box losing internet when turning on

Hello, my EE box quite often gives an internet error once loaded. I have to resre the router and the EE box and then it works. It does not happen every time and there seems no pattern to it. I used to have an old version BT recordable box that didn’t have this issue. Once I do have an internet connection it all works fine without issue , it just seems to be the opening sequence for the EE box 

I still have the same BT router 

has anyone else had the same issues turning on their EE TV box and getting a no internet connection error ? 

0 Ratings
Reply
3 REPLIES 3
198 Views
Message 2 of 4

Re: EE box losing internet when turning on

How is the box connected to the router? Ethernet, wi-fi or power adapter?
0 Ratings
Reply
189 Views
Message 3 of 4

Re: EE box losing internet when turning on

wired, ethernet

0 Ratings
Reply
171 Views
Message 4 of 4

Re: EE box losing internet when turning on

Hi, @londonman, Try calling EE, They can help you,

 

0 Ratings
Reply