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Message 1 of 3

NOW TV: Account won't activate

Hello,

I signed up for NOW TV entertainment through the BT TV deal with my email address.

After the order was complete with BT, I received an email to create a password for the new email to start watching with the NOW TV entertainment package. I have tried to set the password many time. HOWEVER, it does not work.

It recognizes the email address but I do not get any email to set the password.

How do I access and activate the NOWTV which was set up by BT during the order process?

Thank you.

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Message 2 of 3

Re: NOW TV: Account won't activate

This is the link BT sent me.  There's no personal info in it.  Guess its the same as the one you have already tried.

https://skyid.sky.com/resetpassword/nowtv?cancelUrl=https://www.nowtv.com/gb/sign-in?successUrl=http... 

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Message 3 of 3

Re: NOW TV: Account won't activate

Yes, I have tried the link many times.

Contacted Now TV support and they referred me back to BT.

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