Ongoing BT Web Site Error

[Anonymous]

Despite being raised many, many times, the page for resetting the BT TV IR remotes is STILL wrong.

https://www.bt.com/help/tv/fix-a-problem/remote/which-remote-do-you-have/resetting-your-remote-contr...

The correct key combo is AD+SUB+BT Player & NOT AD+SUB+Power.

There are posts going back to 2023 flagging this, probably earlier that have been archived...

[MikeHales · Accepted solution]

Thanks for the feedback, I'll get that fixed right now. Feel free to ping me if you've spotted anything else.
I'm starting to review/update/revive all the BT Help content online.

[MikeHales]

and done

[JordanTA]

Thanks for picking up Mike