<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
My old BT Pro Box packed up and I was sent a new EE Pro Box. This box keeps momentarily cutting out - a problem I didn’t have with the old box. Any suggestions would be much appreciated. Many thanks.
