Prime freezing and crashes on BT TV

[zulu17]

@Weerab1983 

That thread wrt NETFLIX deals with a scenario where a person is taking a subscription direct with NETFLIX , people with  EE TV packages typically Entertainment and Big Entertainment currently have NETFLIX Basic as part of the package pricing. Not aware of EE TV having yet made any announcement of changes to the NETFLIX package included in those packages. nor any change of support for the T2100. (just that those having the NETFLIX  with ads sub would need to use a compatible device as that subscription will not run on the box which is the current situation)

[brimar]

I appreciate what you are saying zulu17, but I think I will wait a while with regard to the PRO box, to see if they can sort it.

By the way, the problems are not broadband related. Everything else is fine.

[brimar]

Thank's Weerab 1983.

I have my Netflix through my BT package. So, we wait to see what is going to happen about this.

[Weerab1983]

@zulu17 if Netflix are ending Netflix Basic at some point you won't be able to get it whatever your package was when you took out the contract.

I am sure you will agree that it's not unusual for services to be added or discontinued while your in contract. 

[brimar]

Totally agree Weerab1983, but I'll wait and see what they come up with.

[Midnight_Voice]

@brimar @John99999 @Weerab1983 @zulu17 

If the Prime app is broken, it’s not broken for everyone everywhere.

I’ve just run it up on my T2110, and while it’s certainly slower than a slow thing to respond, it did work, and went through the Pink Floyd documentary without incident. 

Its response is quite acceptable on my T4000 though, and again it behaved itself there.

[brimar]

Yes. Midnight. It is quite strange, that it works better for some, than others. As I posted some months ago. Having spent some time with the online help team, " something " was done to my system, and, since then, although the Prime app is very slow, as you say, I can watch a film or a sports match, without it buffering or dropping out. So it's not a complete disaster.