Setting a YouView recording

[sunbeam]

When I try and set a recording from the app, a message appears saying

'To watch this programme please switch on your BT TV Box and tune to channel (X) at (xxx)'

This never used to happen, what's going on?

[TimCurtis]

@sunbeam 

Do you get the option to Record Episode etc though?

To the best of my knowledge that message has been there for quite a while & is not a recent addition.

[sunbeam]

Oh yes but it doesn't record.

I suspect, possibly, the YV box is not connecting to internet and the app may be telling me this in its own way.

[TimCurtis]

@sunbeam 

Try re-pairing the app with the box.  

[zulu17]

@sunbeam 

As @TimCurtis  mentions 

Thats  quite a common  longstanding message  if you select a programme from the schedule- typically you are given the record options and also  instructions how to watch the programme on the BT TV box . 

You should see progress of any recording request you have requested by the BT TV app on your mobile device by selecting in the  BT TV app MyTV  then Recordings List which gives further options to view Scheduled (recordings) and History (of recording requests)