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Message 1 of 4

TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors.

This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device. 

Thanks,

Nick

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Message 2 of 4

Re: TV guide issue on the EE TV app on mobile and Apple TV devices

@NickBS 

While you're here, there appears to be a bug in the Android app (6.1.1).

If I filter the EPG by any of the category options, say HD. the filter is correctly applied. But if the screen is then rotated into landscape mode, the filter says it's applied but the EPG reverts to displaying all content. Selecting any other filter while in landscape mode has no effect on the displayed content & it remains showing all. Rotating the screen back to portrait also still shows all content.

However if the screen is rotated before a filter is applied, then the content is correctly filtered.

This bug doesn't seem to exist on the iOS app.

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Message 3 of 4

Re: TV guide issue on the EE TV app on mobile and Apple TV devices

Thanks @rbz5416  - i'll pass onto the TV product team. 

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Message 4 of 4

Re: TV guide issue on the EE TV app on mobile and Apple TV devices

Thanks @rbz5416 - I'll make sure that's fixed for 6.1.2