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Message 1 of 3

Taking EE TV as BT Broadband Customer

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I currently have BT Broadband with approx 9 months of contract remaining.

My BT TV contract has lapsed.

I am interested in EE TV for their Apple TV box and additional multi room boxes at no extra cost. The bb and tv packages also seem to be a bit cheaper overall  

If I take EE TV, what happens to my broadband? Does it get converted to EE Broadband for a new 24 month contract?

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Message 2 of 3

Re: Taking EE TV as BT Broadband Customer

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@solusoracle The Apple TV and free multiroom version of EE TV is only available from EE directly with EE broadband and a new contract.

There is a transfer process in place, but it requires a call to BT or a visit to an EE store.

 

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BT Smart Hub 2 | Halo 3+ | Digital Voice | BT TV Pro | Sky Q | Apple TV 4K | LG OLED
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Message 3 of 3

Re: Taking EE TV as BT Broadband Customer

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@solusoracle wrote:

If I take EE TV, what happens to my broadband? Does it get converted to EE Broadband for a new 24 month contract?


Exactly that.  No penalty on leaving your BT contract - just a new EE contract for 24 months.  As @stereohaven has mentioned, it can currently only be done over the phone or in an EE store.