Hi, every time I turn my BT 4K UHD box on to watch my sports package (BT & skysports add on with now TV) nothing is loading, I am unable to watch anything at all. To top it off, when I do this (by even switching on the box) all other devices connected to my smart hub 2 disconnect from the Internet and we loose WiFi connection completely. I've done a factory reset a few times now, it's worked once for a bit but now it's gone back to square 1.
Very disappointed here, spending another of money each month only for the sport to watch my team and can't even do it.
Any advise would be great please I want to get this back up ans running asap and working properly to justify the £100 I am spending each month for a poor service.
Ideally want it fixed so I can watch the football at the weekend, if not I will have no option other than to cancel it
