<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
When we are on demand on our Now TV we can not fast forward the programmes . It goes forward with the numbers on screen but as soon as we stop it it goes back to the original point of recording . I have been chatting with Now TV and no help at all even though this problem has been happening on all platforms over the years . Its not a major problem but obviously a fault which needs to be fixed by either BT or Now TV . Perhaps they could chat to each other to sort it out We have done everything possibly to sort it out our end . We appreciate any more suggestions . We have reset everything so far but still the same . We have also posted on Now TV Forum to see if they can help as well. Thanks
