cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,408 Views
Message 11 of 34

Re: now tv channels not working

Go to solution

I’ve been watching the cricket on the app on our Pro tv box too. Hopefully the problem will be resolved quickly, but it would be interesting to know if the problem is with BT or NOW/Sky,  given that the app feed is working. 

2,408 Views
Message 12 of 34

Re: now tv channels not working

Go to solution
& me
0 Ratings
Reply
2,340 Views
Message 13 of 34

Re: now tv channels not working

Go to solution

Yes mine don’t work either I called them and thier no about the issue

0 Ratings
Reply
2,276 Views
Message 14 of 34

Re: now tv channels not working

Go to solution

There's an issue with the NowTV feed that is supplied using multicast, it's been reported and will be fixed as soon as possible.

You have all the same content available through the app, if you login to the NowTV app on the Youview box, the content works.

For other supported devices look at https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

0 Ratings
Reply
2,272 Views
Message 15 of 34

Re: now tv channels not working

Go to solution
Me too. None of my VIP channels are working, just a message saying
there is a transmission problem. Tried the online technical help chat
but after half an hour no help available, very busy!!!
0 Ratings
Reply
2,272 Views
Message 16 of 34

Re: now tv channels not working

Go to solution
Ditto! Grrr!!!
0 Ratings
Reply
Anonymous
Not applicable
2,247 Views
Message 17 of 34

Re: now tv channels not working

Go to solution

The BT Status page and post in this forum have been updated: BT TV Status 

Next update at 7.30 PM, the cricket has just finished. 😁

0 Ratings
Reply
2,236 Views
Message 18 of 34

Re: now tv channels not working

Go to solution

I have BT Entertainment and the channels are working now 

2,224 Views
Message 19 of 34

Re: now tv channels not working

Go to solution
Yes,mine too and now that it is Stumps,sky cricket is back on!!!
0 Ratings
Reply
2,196 Views
Message 20 of 34

Re: now tv channels not working

Go to solution

Thanks

0 Ratings
Reply