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550 spam, or phishing or malware. Please check or edit your message and try sending it again.

Hi 

Long time BT customer. This morning I have started to get "System Administrator" email bouncebacks.

I have changed nothing and this just suddenly started happening. Even the simplest email with just a few lines of text and It is getting thrown back by "System Administrator"

The response is:

Your message did not reach some or all of the intended recipients.

Subject: P test
Sent: 25/01/2022 10:41

The following recipient(s) cannot be reached:

Pauline Smith (xxxxx@hotmail.com) on 25/01/2022 10:41
550 spam, or phishing or malware. Please check or edit your message and try sending it again. (6-1-3-2) ID (613006A9139DFCBA)

HELP!!! Why has this just started happening out of the blue??!!?! It is a nightmare for me to not be able to send emails.

Never used this Forum before. Do BT tech support staff answer on here?

Regards

 

Paul W

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Message 2 of 2

Re: 550 spam, or phishing or malware. Please check or edit your message and try sending it again.

Hi @PaulWNCL, welcome to the forum, and thanks for posting. I'm sorry you are getting this error when trying to send emails. 

Are you sending the emails from Webmail or via an email client?

Cheers

John

 

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