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MSBPress
Beginner
204 Views
Message 1 of 6

550 spam, or phishing or malware. when there is a hyperlink in the email

For some time now whenever I try to include a hyperlink (such as to my linktree page) in an email in Outlook I get the following message and the email fails to send.

Your message did not reach some or all of the intended recipients.

      Subject:     test

      Sent:  27/01/2022 15:43

The following recipient(s) cannot be reached:

      xyz@abc.com on 27/01/2022 15:43

            550 spam, or phishing or malware.  Please check or edit your message and try sending it again. (6-1-3-2) ID (6139452E12E7C0D0)

Removing the hyperlink lets the email send.

Has anyone come across this?

TIA 

Paul

 

 

 

 

 

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5 REPLIES 5
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: 550 spam, or phishing or malware. when there is a hyperlink in the email

Please edit out the email address as well as being against forum rules, the address will be inundated with spam.

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MSBPress
Beginner
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Message 3 of 6

Re: 550 spam, or phishing or malware. when there is a hyperlink in the email

Done thanks
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NeilO
Moderator
Moderator
176 Views
Message 4 of 6

Re: 550 spam, or phishing or malware. when there is a hyperlink in the email

@MSBPress Thanks for your post, I'm sorry to see you're getting an error 550. Does it send if you attach the link in BT webmail at www.bt.com/email

Thanks

Neil

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MSBPress
Beginner
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Message 5 of 6

Re: 550 spam, or phishing or malware. when there is a hyperlink in the email

@NeilO 

Yes, it sends from the webmail.

Paul

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NeilO
Moderator
Moderator
152 Views
Message 6 of 6

Re: 550 spam, or phishing or malware. when there is a hyperlink in the email

@MSBPress We can raise this with our email team to investigate, I'll send you a private message so you can get in touch.

Thanks

Neil

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