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Message 1 of 5

Access BTconnect email via browser

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I have BT connect email 

Today received an email from BT advising my mailbox is full and I need to clear it.

My client mailbox is kept low  (Thunderbird)   so assume this means the BT server side, I recall a couple of years ago I had to login via a web mail i/f and empty sent & trash.

Is there a URL I can use.

I cannot access via 'My Bt' as that links to a different account

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Message 2 of 5

Re: Access BTconnect email via browser

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This is the BT retail forum, BTconnect email is a business product, you will need to post on the business forum. https://business.forums.bt.com/

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Message 3 of 5

Re: Access BTconnect email via browser

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I am a retail customer .... I don't have BT business account anymore - that ceased about 6 years ago.     I dod still use the BT email addresses as do my family.

We have had the 'btconnect.com' email addresses for over 20 years.

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Message 4 of 5

Re: Access BTconnect email via browser

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@Sargan 

You will still need to ask on the BT Business forum, as nobody on this forum will be able to help. I seem to remember reading on that forum, that BT Connect addresses have to be associated with a BT Business account.

See https://business.forums.bt.com/t5/Email-and-hosting/BT-Connect-email-address/m-p/85589

I assume you must still have web hosting?

 

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Message 5 of 5

Re: Access BTconnect email via browser

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No web hosting

I had BT business  ISDN when accounts set upon then BB ..... and that lasted until about 7 years ago when I moved to personal BT account.

email addresses remain active

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