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tojo3
Aspiring Contributor
330 Views
Message 1 of 9

After sending an email to one of my contact groups replies accumulate under the one from the 1st to

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When I send an email to one of my contact groups, replies accumulate under the first email response & I have no idea how to a) stop this happening & b) open the individual email to see the responses

Why this happens I don't know, it never used to 

Any help gratefully accepted

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8 REPLIES 8
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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Click on the change view button near the top right and de-select Conversation view.

tojo3
Aspiring Contributor
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Message 3 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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Thank you, you've solved the mystery

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Carlusha
Recognised Expert
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Message 4 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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@tojo3wrote:

Thank you, you've solved the mystery


Yes, @licquorice did indeed solve the problem but you have flagged your own post as the solution! Duh!

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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@Carlusha 

I have changed it to @licquorice 

tojo3
Aspiring Contributor
251 Views
Message 6 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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Wasn't I supposed to - @licquorice gave me the solution & it solved it - so what was I supposed to do?
I'm not familiar with the etiquette on this site so if someone wants to enlighten me feel free
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tojo3
Aspiring Contributor
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Message 7 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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Thank you

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licquorice
Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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The idea is that the post that gives the solution is marked as such so that anybody else with the same problem can easily find the solution without wading through the whole thread. 

It's not that important.

😃

tojo3
Aspiring Contributor
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Message 9 of 9

Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st

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Thank you for the info & for solving the problem.  I rarely use this site so am not familiar with what to do

Cheers

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