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DISRUPTED
Contributor
1,165 Views
Message 1 of 8

All I've got now is 3 continuously flashing dots

Webmail gone awol - all I've got now is 3 continuously flashing dots!
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7 REPLIES 7
DISRUPTED
Contributor
1,144 Views
Message 2 of 8

Re: All I've got now is 3 continuously flashing dots

Service back after several hours.

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DISRUPTED
Contributor
1,134 Views
Message 3 of 8

Re: All I've got now is 3 continuously flashing dots

One click view in tab now working - no more pop-up.

Still odd behaviour after POP3 download - over 1/2 hr later messages still in inbox, then eventually disappear from inbox, but yet to appear in trash.  Will they reach? Or are they gone into the ether?

This New Improved BTMail is certainly entertaining!

 

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DISRUPTED
Contributor
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Message 4 of 8

Still POP3 downloaded emails vanishing - not appearing in trash

Continuing problem - after POP3 download (which should delete) emails are still showing in inbox and even when they don't they are not appearing in trash.

Tried to move them manually post download and webmail reported 'an error has occured'.  Following that, nothing is accessible - just a box with spinning wheel & 'loading' text. Sits there indefinitely.

Why is this?

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DISRUPTED
Contributor
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Message 5 of 8

Can't access email today - system extremely slow and non-responsive

Email just not accessible!

What on earth is going on?

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JohnC2
Moderator
Moderator
1,075 Views
Message 6 of 8

Re: Can't access email today - system extreamly slow and non-responsive

Hi @DISRUPTED sorry that you are not able to access your emails. If you are still unable to access the emails I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you. We are busier than usual at the moment so it will take longer than usual for us to get back to you.

cheers

John

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DISRUPTED
Contributor
1,054 Views
Message 7 of 8

Re: Can't access email today - system extreamly slow and non-responsive

John,

Service has returned, but it is rather erratic - as I'm sure you are aware if you are following postings here.

What's also troubling is why downloaded (POP3) emails are a) showing a delay to be removed from inbox, b) then vanishing rather than being moved to trash (as was previously the case).  This phenomenon seems to have started end May / beginning June.

Any ideas?

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JohnC2
Moderator
Moderator
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Message 8 of 8

Re: Can't access email today - system extreamly slow and non-responsive

Hi @DISRUPTED thanks for the update and good to hear you are able to access your emails again. If you would like us to look into the other issues further for you please take up my earlier offer of help and we'll be happy to look into this for you.

cheers

John

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