I am also going to be closing my BT account and wish to migrate my email address to my sister’s BT account, I have her permission. My account is on BT Yahoo mail, I am unsure if my sister is on Yahoo or BT mail. I have read a previous question and I am aware that I have to make sure that my 2 email addresses can be managed from my BT ID and to add my sisters BT ID via this link?
I hope that one of the mods will see this at set me right
Thanks in advance Jim
We can look into moving it across for you.
You do need to log into that link for your own BT ID. Once you are in, check to make sure your emails are showing there. You may need to click on "Add to BT ID" and enter your details to claim it. There's a chance that you have already done this in the past. After that, we do the rest.
To get in touch with us, click on my user name and then copy and paste the link under "Moderation Team Email Address" into your browser. Complete that form and we'll get back in touch with you.