cancel
Showing results for 
Search instead for 
Did you mean: 
Moderator
Moderator
1,257 Views
Message 11 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

Hi Greemy,  

 

I'm sorry to hear about the issues with your email. 

 

Use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and I'll get this investigated further. You can find the link by clicking on my username.

 

Pleas include on the form the url of the login page, the BT ID or BT Yahoo login details you are using and your email address?


Thanks

Neil

 

0 Ratings
Reply
Oliver341
Expert
1,247 Views
Message 12 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?


@duncan10 wrote:

As I am still not transferred to DP  I log in as I have been doing for a long time -exactly the same-nothing changed but my email programme cant connect till I go to the website and ---remove --- the ORIGINAL and CORRECT password and then re-instate it. My password on my email client -NEVER- changes.


 

That sounds annoying. I've never seen this issue myself.

Oliver.
0 Ratings
Reply
duncan10
Expert
1,217 Views
Message 13 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

Yes it is very annoying -so annoying  you would think somebody was doing it on purpose.

0 Ratings
Reply
johnjazz
Aspiring Contributor
1,218 Views
Message 14 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

Problems here too.  Unable to use webmail a frequently via the new BT page.  Enter email address and password and nothing happens.  Big problem that needs o be resolved quickly.

 

Also bring back the  "keep me logged in option"

0 Ratings
Reply
duncan10
Expert
1,204 Views
Message 15 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

As I was looking at the postson this thread---It happenened again ! -no access to server by my email client.

0 Ratings
Reply
duncan10
Expert
1,189 Views
Message 16 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

And this time I cant correct it. So my email client is blocked out from BT yahoo email site --COMPLETLY.

0 Ratings
Reply
Brighton_Rock
Aspiring Expert
1,187 Views
Message 17 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?


@duncan10 wrote:

As I was looking at the postson this thread---It happenened again ! -no access to server by my email client.


Yes, same here. Can't access any of my btinternet addresses by POP3. Hard fault now, earlier it was just intemittent.

Michael
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
1,179 Views
Message 18 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

You need to ensure that your POP client is now set to use Port 995 and SSL/TLS security. Nothing else will work now.

 

jjgraphics
Recognised Expert
1,172 Views
Message 19 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

Yes, this is a right PITA.

 

Continually on and off here since yesterday.

 

You would think that with all the resources that BT have at their disposal, this problem would have gone away long ago along with the bumbling script readers in India who are next to useless.

0 Ratings
Reply
duncan10
Expert
1,167 Views
Message 20 of 67

Re: Anyone else unable to connect to mail.btinternet.com this evening?

THANK YOU KB-it WORKED!!

0 Ratings
Reply