<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
A list of old folders have appeared that are all empty. I simplified my folders in the old folders and they have not been transferred to the New email format
